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Contact Us
You can contact us in one of three ways, whichever is most convenient for you.
If you have a query about the status of your order, please use our Delivery Checker.
Phone
Our team are available 24 hours a day on 0845 224 1482 for sales or customer service enquiries.
Email us on customersupport@theonlinepetstore.co.uk and we'll aim to reply by the end of the business day
Post
If you need to send us mail the old fashioned way, please do so.
The Online Pet Store
111 George Street
Edinburgh
Scotland, UK
EH2 4JN
Please note, returns should not be sent to this address, please contact us if you would like to return an item.
We don't have a public showroom available at these premises.
