24 Hour Orderline 0131 225 8005

Delivery Checker

If you have an order with us simply enter your email address and your order number (located at the top of your confirmation email) and we will advise you of its current status and check up on the carrier where your goods are for you.

 

Your Email Address 

Your Order Reference 

 

 

Deliveries From The Online Pet Store

We want to get your goods to you in a timely, cost effective manor. This often means they will be dispatched in separate bundles. We may for necessity send one item with one carrier and another via parcel post. This makes financial and economic sense.

All products have a quoted delivery guide line. We here ensure that we, our suppliers and the carriers are aware of this deadline and we all endeavor to fulfill this commitment to you. However their are some times when mitigating circumstances leave things out with our control.

If you have a query regarding an order or goods received, please don't hesitate to contact us, we do recommend you check your deliveries with the form below first, to ensure you know what your expecting and if their is still an issue then contact us directly.